Daily Gameplan
  • HOME
  • Products
    • Auto (and related) Business Planner
    • B2C Business Planner
    • Sales Manager's Business Planner
    • Leatherette Binder
  • RESOURCE LIBRARY
    • Start-up Tips - Owners GMs
    • Start-up Tips - Managers
    • Start-up Tips - Salespeople
    • Features and Benefits
    • Detailed Product Descriptions
    • Sales Tips from the Pros
    • Ten Habits of High Producing Sales Teams
    • Countering Common Objections
    • Loan Payoff Phone Directory
    • Case Study
  • Testimonials
  • FAQs
  • GET STARTED
  • About Us
  • Blog
  • Quote Rotator Test
  • Order
    • Free Team Trial >
      • FTT Confirmation
  • Binder for Testimonial Offer

Daily Gameplan News Blog

Don't Get Complacent

8/7/2013

0 Comments

 
Picture
As a manager, you face many different threats in today's economy - shrinking budgets, slowed consumer spending, loss of key staff, etc. But one of the biggest threats to your dealership that can often get overlooked is complacency. Complacency can come in many forms and at many levels of an organization, but it all leads to the same thing: decreased production, lack of accountability, and reduced revenues.
It can be felt on the front lines of the dealership with your sales team. Salespeople are the life-blood of the company. Because they deal directly with customers, they promote your brand more than any TV commercial or radio ad ever can. So when salespeople get complacent, they begin to represent your dealership in a negative light. Maybe it's as simple as showing up a few minutes late for a shift, pointing a customer somewhere instead of walking them to the location, or shutting down after meeting their sales goal even if there are a few days left in the month.

But complacency doesn't just affect salespeople. When managers become content with the status quo, it's even more detrimental. Managers are the ones who set the stage and guide the culture of a dealership - for better or worse. Complacent managers may not hold their team members accountable for their goals, responsibilities, and performance. They could be inconsistent or forgetful when it comes to deadlines. And they may not provide the proper training and support necessary for salespeople to succeed.

Don't let complacency take over your dealership. Deal with it early on, before it becomes the rule and not the exception.

0 Comments



Leave a Reply.

    Categories

    All
    Coaching Your Team
    Planning Your Month
    Sales Skills

    Archives

    March 2016
    October 2015
    June 2015
    May 2015
    April 2015
    March 2014
    February 2014
    January 2014
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013

    RSS Feed

Picture
All Orders Include:

✓No Contracts     ✓Month to Month Delivery
 ✓100% Free Trial     
✓Free Logo's on Covers
✓Direct Store Billing     ✓Sales Tracking Poster

  

CONTACT US
PO BOX 271125, Louisville CO 80027
720-400-8484
​info@dailygameplan.com

Copyright 1998-2022 Daily Gameplan, Inc.
  • HOME
  • Products
    • Auto (and related) Business Planner
    • B2C Business Planner
    • Sales Manager's Business Planner
    • Leatherette Binder
  • RESOURCE LIBRARY
    • Start-up Tips - Owners GMs
    • Start-up Tips - Managers
    • Start-up Tips - Salespeople
    • Features and Benefits
    • Detailed Product Descriptions
    • Sales Tips from the Pros
    • Ten Habits of High Producing Sales Teams
    • Countering Common Objections
    • Loan Payoff Phone Directory
    • Case Study
  • Testimonials
  • FAQs
  • GET STARTED
  • About Us
  • Blog
  • Quote Rotator Test
  • Order
    • Free Team Trial >
      • FTT Confirmation
  • Binder for Testimonial Offer